Hardware
Network and connectivity
Updated Sep 20261 min read
Wi‑Fi coverage, offline behavior, and what to check when sync is slow.
Pulse needs internet access to sync. Brief drops are normal on a busy floor; the app queues actions and retries. Persistent failures usually mean Wi‑Fi dead zones or a captive portal blocking staff devices.
If sync is slow
- Confirm the device is on facility Wi‑Fi, not guest network
- Move closer to an access point for large photo uploads
- Check whether VPN or firewall rules block pulse.intellifec.com
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